Contact Support

Last Updated: May 25, 2026

Weโ€™re here to help.

Send us your question and weโ€™ll point you in the right direction.

Whether you need help with an order, a reading problem, a publishing request, or a business inquiry, our support team is ready to assist. We aim to keep the process straightforward and responsive.

What we can help with

We can assist with account access, order confirmation, download issues, book formatting questions, publisher onboarding, author submissions, and commercial partnerships. If your issue is technical, include as much detail as possible so we can troubleshoot quickly. Screenshots and device details are especially helpful.

Contact options

Email us at support@bhaironest.com. For publishers, authors, and business enquiries, specify your intent in the subject line so your request reaches the right team. We may route tickets internally to ensure faster handling.

Response times

Response times may vary depending on request volume and issue complexity. Urgent account or access issues are prioritized where possible. We appreciate your patience and aim to resolve matters clearly and efficiently.