Your privacy matters to us.
This policy explains what information we collect, why we collect it, and how we protect it while you use Chronicles by Bhaironest.
Chronicles by Bhaironest is built to make reading simple, secure, and personal. We collect only the information needed to run the platform, deliver your purchases, improve the reading experience, and support authors, publishers, and customers.
Information we collect
We may collect information you provide directly, such as your name, email address, billing details, account preferences, order history, support messages, and content submissions. We may also collect technical data such as device type, browser type, IP address, approximate location, pages visited, reading progress, and cookies or similar technologies. If you contact us, apply as an author or publisher, or join an affiliate program, we may also store the details you submit through those forms.
How we use it
We use your information to create and manage accounts, process payments, provide access to ebooks and reading tools, send order confirmations, respond to support requests, and improve our services. We also use it to maintain platform security, prevent fraud, understand product usage, and personalize recommendations and communication. Where permitted, we may send marketing messages about products, offers, or updates that may be relevant to you.
Cookies and tracking
We use cookies and similar technologies to keep you signed in, remember preferences, measure site performance, and understand how users interact with our pages. Some cookies are essential for the website to function, while others help us improve analytics, personalization, and marketing. You can manage cookies through your browser settings, although some features may not work properly if certain cookies are disabled.
Sharing information
We may share information with trusted service providers that help us operate the platform, such as payment processors, cloud hosting providers, analytics tools, email services, and customer support systems. We may also share information when required by law, to protect our rights, to prevent abuse, or to complete a business transfer such as a merger or acquisition. We do not sell your personal information as a core business practice.
Data retention
We keep your information only for as long as needed for the purposes described in this policy, including account management, legal compliance, dispute resolution, and recordkeeping. When information is no longer required, we securely delete it or anonymize it where appropriate.
Security
We use reasonable administrative, technical, and organizational safeguards to protect personal data. No online system can be completely secure, so we encourage you to use a strong password and protect access to your account. If you believe your account has been compromised, contact us immediately.
Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict certain personal information, and to object to specific processing activities. You may also be able to withdraw consent for marketing communications at any time using the unsubscribe link or account settings. To exercise your rights, contact us using the details below.
Children’s privacy
Chronicles by Bhaironest is not intended for children under the age required by applicable law to provide consent. We do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided information to us, contact us so we can review and take action.
Contact us
For privacy questions or requests, contact: support@bhaironest.com
Registered entity: Bhaironest Chronicles
Address: Mumbai, India
Effective date: May 2026